Terms & Conditions

Welcome to GRP Casino. This document sets out the terms and conditions that govern your use of the website and services provided by GRP Casino (the “Casino”), operated by Eaton Gate Gaming Ltd (Kwiff Ltd as named agent in Great Britain) under a remote operating licence issued by the UK Gambling Commission (licence number 044448-R-323408). By registering an account, depositing funds, or accessing any part of the Casino, you agree to be bound by these terms. If you do not accept any part of these terms, you must not use the Casino.

Eligibility and Age Restriction

You must be at least 18 years of age to open an account and play at GRP Casino. It is your responsibility to ensure that you are legally permitted to gamble online in your jurisdiction. The Casino reserves the right to verify your age and identity at any point, and to suspend or close your account if you are found to be underage or in breach of any applicable law. We take responsible gaming seriously and encourage all players to review our Responsible Gaming page for tools and support.

Account Registration

To use the Casino, you must register an account by providing accurate, current, and complete information as requested on the registration form. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must not allow any third party to use your account, and you must notify us immediately of any unauthorised use. Multiple accounts per person, household, or IP address are not permitted and may result in account closure and forfeiture of any winnings.

Deposits and Withdrawals

All deposits and withdrawals are processed in Great British Pounds (GBP). The minimum deposit and withdrawal amount is £10. Deposits are credited to your account instantly. Withdrawals are processed after approval and subject to standard banking timeframes: e-wallets (Payz, Skrill, Neteller) often arrive the same day, while Visa Debit, Mastercard Debit, and Bank Transfer follow standard banking schedules. The Casino does not charge any fees for deposits or withdrawals. Withdrawals are not subject to an operator-level cap; you may withdraw your full verified balance. For full details of available payment methods, please see the Payment Methods page.

Payment Methods

Before your first withdrawal, you must complete the Casino’s Know Your Customer (KYC) verification process, which requires you to provide a valid photo ID and proof of address. Third-party payments are not accepted.

Bonus Terms and Conditions

Bonuses offered by GRP Casino are subject to specific terms. The following rules apply to all bonuses unless otherwise stated in the offer details.

• The maximum bet allowed while a bonus is active is subject to the specific terms of that bonus. If no maximum is stated, you should assume a reasonable bet size relative to the bonus amount.
• Bonuses are available to new and eligible players only. Certain payment methods may be excluded from qualifying for bonuses; please refer to the specific bonus terms.
• If you withdraw funds before meeting wagering requirements, any bonus and associated winnings will be forfeited.
• Wagering requirements apply to the bonus amount plus the deposit amount, as specified in the individual offer.
• Free spins winnings are subject to the same wagering requirement as the main bonus.

Game Rules and Fair Play

All games on GRP Casino use a Random Number Generator (RNG) that is audited by independent testing agencies to ensure fair and unpredictable outcomes. The rules of each game are displayed within the game interface. You are responsible for understanding the rules before placing bets. The Casino reserves the right to void any bets placed in error or as a result of a system malfunction. In the event of a dispute, the Casino’s decision is final, subject to your right to refer the matter to an independent alternative dispute resolution provider.

Prohibited Activities and Restricted Regions

You may not use the Casino for any unlawful, fraudulent, or abusive purpose. Prohibited activities include, but are not limited to: collusion, use of bots or automated software, money laundering, bonus abuse, and any attempt to manipulate the outcome of a game. The Casino reserves the right to monitor all activity and to suspend or close accounts involved in such behaviour. Winnings obtained through prohibited activities may be forfeited. Players from certain jurisdictions may be restricted from playing; it is your responsibility to check the legality of online gambling in your location.

Responsible Gaming

GRP Casino is committed to promoting responsible gaming. We provide a range of tools to help you manage your play, including deposit limits, loss limits, session time reminders, and the option to take a time-out or self-exclude from the Casino. You can set these limits through your account settings. For more information, visit our Responsible Gaming page. If you feel that your gambling is becoming a problem, we encourage you to contact support organisations such as GamCare, GamStop, or BeGambleAware. The Casino participates in GamStop, which allows you to self-exclude from all participating UK-licensed operators in one step.

Privacy and Data Protection

Your privacy is important to us. We collect, store, and process your personal data in accordance with our Privacy Policy and all applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR). Data collected includes your name, address, date of birth, payment information, and gaming activity. We use this data to operate the Casino, verify your identity, comply with legal obligations, and improve our services. We do not sell your personal data to third parties. You have the right to access, correct, or delete your data, and to withdraw consent at any time.

Account Suspension and Closure

We reserve the right to suspend or close your account at our discretion, including but not limited to: breach of these terms, suspicion of fraudulent activity, underage gambling, or if required by law. In the event of account closure, any remaining balance will be returned to you after verification, less any applicable fees or deductions required by law. The Casino may also close an account that has been inactive for a prolonged period, subject to applicable regulations.

Limitation of Liability

To the fullest extent permitted by law, GRP Casino and its operators, affiliates, and licensors shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Casino. This includes, but is not limited to, loss of data, loss of profits, or interruption of service. The Casino does not guarantee that the website will be error-free or uninterrupted. Your use of the Casino is at your own risk.

Complaints and Dispute Resolution

If you have a complaint, please contact our customer support team via live chat or email. We aim to resolve all complaints promptly and fairly. If you are not satisfied with the outcome, you may refer the matter to an independent alternative dispute resolution (ADR) service accredited by the UK Gambling Commission. Details of the ADR provider are available on request. You may also contact the UK Gambling Commission directly at any time.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to These Terms

We may update these terms from time to time to reflect changes in our services, legal requirements, or regulatory guidance. We will notify you of any material changes by posting the updated terms on this page. Continued use of the Casino after such changes constitutes your acceptance of the new terms. We encourage you to review this page periodically.